Hair breakage after move to new country

by Marsha
(Norfolk, England)

Hello, I am desperate for some good advice.

I am a 36 year old black Caribbean lady and I've relaxed my hair for as long as I can remember. When I moved to the UK, my hair was bra length, strong and healthy. I moved to the UK in cold wintertime and two months after arriving, it literally stared falling out - when I combed it, touched it and washed it. Hair on the floor and everywhere. It got thinner and I kept trimming it to create the illusion of fullness.

After a few months, the nape of my neck right up to my ear (left side mainly)had less than 1/2 inch of hair. That was 3 years ago - I have cut, braided, steamed and still my nape remains short. It may grow a couple inches then beak off again. The rest of my hair is dry and brittle, and my scalp is flaky. I wear my hair short now.

My hair is currently in braids again cause I just don't know what else to do now, but I'd like to relax it again. Help please!